Learning from the 25 years experience and the wealth of knowledge of our sister company Elmdale Maintenance, Elmdale IT Services has been created to support, install, consult and host for Private and Public sector organisations. Whilst many other companies offer IT services, Elmdale IT strive to give the highest level of advice and customer service at an explainable level, helping the you to understand the issues rather than being baffled with technical jargon.
Elmdale IT endeavours to build a high level of trust with every client so that they feel confident that their IT needs are being met and maintained at the best possible level.
“Innovation in your IT Solutions”
Elmdale IT is committed to delivering innovative ICT solutions that offer the best value for money. We are dedicated to offering quality, flexible services and solutions to meet all of your current and future ICT requirements. Elmdale IT enjoys working closely with its customers to tailor a bespoke package of support services, hardware and software solutions that meet their business needs cost effectively. Elmdale IT work with the best of breed technology vendors to offer the best possible solutions at the best prices. Our approach is to be your IT partner and not just another supplier. The Elmdale group philosophy is simple: to help its clients be the best they can be with the right solutions and management in place.
Leading the way in Digital Business Solutions
Traditionally any business that wanted to take advantage of telephony features such as call transfer, voicemail and multiple telephone lines would need to invest in expensive PBX (Private Branch Exchange) equipment that would need to be located on their premises and involve regular and costly maintenance, upgrades and training.
A hosted VoIP phone system is a managed service that functions using a secure and dedicated broadband connection. The service is hosted in a highly secure, cloud based environment, allowing users and administrators to access and configure the system through a simple online portal, something that we are all familiar with in today's business world.
The whole nature of a hosted system is its flexibility, providing you instant access to your phone system anywhere in the world with a broadband connection, be it by cable, WiFi or 3G. Ultimately, you could have a unified, single platform phone system across as many offices as required, bringing all of the administration, support and costs under one roof, all via a highly secure and reliable service.
There are several advantages to using a hosted voice over IP system. The biggest single advantage VoIP has over standard telephone systems is cost.
In addition, international calls using VoIP are usually very inexpensive and national 01 and 02 prefix calls are free of charge meaning you can put an end to those expensive unpredictable monthly phone bills.
Elmdale Maintenance decided to partner Voicenet Solutions in this area of telephony due to Voicenet's multi award winning and market leading telephone platform.
The partnership also allows Elmdale Maintenance to administer the whole telephony survey, supply, installation and continued support following the strong customer care ethos that Elmdale stands for with all its clients.
Benefits of an Elmdale Maintenance hosted VoIP phone system:
- Lower costs. - Increased flexibility and functionality. - Incoming phone calls are automatically routed to your VOIP phone wherever you plug it into the network. Take your VOIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls. - Free site to site calls, even worldwide. - One bill, no hidden costs or maintenance charges.