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Quick guide on setting up Account Track on an Olivetti colour MFD, this will apply to the MF222, MF282 range including the plus models upto the MF752 and can be applied to most of the older models as well.

Firstly you will need to turn on Account Track on your machine, this can be done via the machines web interface. You will need the IP address of the machine, this can be found by printing out the configuration page from the machine, this can printed out by pressing menu – utility – user settings – printer settings – print reports – configuration page, then the start key once it has lit up blue.

Once you have the IP address the you will need to type into the address line in your web browser of choice. Once the web page has loaded then please log out as a public user and then log in as an Administrator.

Once you’re logged in then go to the User Authentication/Account Track section.

Next turn on Account Track and set to Password Only then click OK.

Next click on Account Track Settings, New Registration to add a new user.

Next add the new user details and set their password, it can be numerical or alphanumeric a minimum of 2 characters. We usually recommend using a 4 digit numerical code as this is easy to enter on the screen of the MFD when logging in.

You can also set the permissions for each user and set a limit to how many prints they can do before the machine stops them from printing. If you choose not to edit the functions then the machine will just record how many copies and prints that each user has done.

Once you have finished setting up the new user you click register then you can set up more users in the same way.

Next you need to set up the print driver for the machine, there are 3 ways of doing this.

1. Having a pop up dialog box appear every time a user prints asking for their account track number.

2. Embedding the users ID code in to the driver on each persons computer in their default print preferences.

3. Print without authentication, where you tell the machine to bill all the jobs to the Public account.

I’ve uploaded a video showing you how to do this below:

For more info then go to Elmdale Maintenance Ltd

How to print on to banner paper on an Olivetti Colour MFD , this also applies to konica minolta colour bizhubs and develop ineo+ colour MFDs.

For more info go to http://www.elmdalemaintenance.co.uk

Original Video : http://youtu.be/pEd5cBwGjDY

ITS is proud to announce that they have developed a custom payment gateway that interfaces with ParentPay so that parents can now pay money online into their children’s PaperCut account.

The ITS ParentPay gateway is compatible with both PaperCut NG and PaperCut MF and is available directly from ITS and other leading resellers of PaperCut software.

I have noticed that sometimes when you try to add a 64bit additional driver on a windows 2003 server you get an error. It asks for a 64bit ntprint.inf file which most of the time isn’t available. You will get an error that looks something like this:

The best work around I have come up with is to first load the driver locally on a 64bit machine

Once you have loaded the driver locally then run the add printer wizard again and select  “the printer that I want isn’t listed”.

Next browse the network for the printer installed on the server and add it to your 64bit client machine, it will load as the 64bit files have been loaded already.

The next part you will need to have Administrator privileges, which can be set from the driver on the server or you can input the password if you are asked for it.

Next go to the properties of the driver loaded from the server and then to sharing. Then click on load additional drivers.

Next check the box for 64bit driver and click on ok.

this will then load the 64bit driver files to the driver on the server. You can check this by logging on to the server and checking the additional drivers.

That’s it your done, hope you found this helpful.

For more info or help the contact Elmdale Maintenance on 0118 982 1444

Colour Photocopier Service & Repairs Reading & Berkshire | 0118-982-1445 – Experienced Local Company – Call Out is £59.00 + Vat, this includes the first hours labour, parts will be quoted if needed. Workshop repairs also, we also service other makes of printers , faxes, Photocopiers & MFPs – Call 01189821445 or visit http://www.elmdalemaintenance.co.uk/.

Colour Photocopier Repairs
Colour Photocopier Repair
Colour Photocopier Servicing
Colour Photocopier Service
Colour Photocopier Services
Colour Laser Printer Service
Laser Printer Servicing
Colour Photocopier servicing

Youtube video: http://youtu.be/4ve4P_4PmwQ

Brother Printer Service & Repairs Reading & Berkshire 0118 982 1445

Experienced Local Company – Call Out is £59.00 + Vat, this includes the first hours labour, parts will be quoted if needed. Workshop repairs also, we also service other makes of printers , faxes, Photocopiers & MFPs – Call 01189821445 or visit http://www.elmdalemaintenance.co.uk/servicing/

Brother Laser Printer Repairs
Colour Laser Printer Repairs
Brother Colour Laser Printer Servicing
Brother Laser Printer Service
Brother Colour Laser Printer Service
Colour Laser Printer Service
Laser Printer Servicing

Original Video: http://youtu.be/3u1Z8rYkKWE

At the End of 2012 PaperCut released a new function that allows the user to print to a queue and then release their jobs from any mobile device that is connected to the local network via wifi. The user logs in via their phones web browser using their AD credentials and then you can choose from a list which printer you want to print your jobs.

In a standard print environment a user’s job prints immediately and may accidentally be collected by another user. Document security is an important requirement in the modern print environment. 

This problem is usually addressed with print release by implementing dedicated release stations, embedded MFD applications, or specialist hardware. PaperCut’s Mobile Print Release provides an alternate cost effective solution that leverages the powerful devices that exist in almost everyone’s pocket – the smart phone.

Features:

* Release held jobs from any print queue with Hold/Release enabled

* Works on all modern mobile phones

* Simple intuitive interface, optimized for touch screens

* Designed to work with most modern mobiles and tablet devices

* Quickly locate printers with keyword searching (location, name or code)

* Can be used in environments with Find Me Printing configured, giving the user ultimate control over where and when their jobs are released

* Support for QR code printer location/lookup

For more information about copier control, print management and PaperCut MF contact Elmdale Maintenance on 0118 982 1444

Original Video @ :  http://youtu.be/zrTlSiRw0ms

We occasionally have issues when setting up scan to email for clients where you get server connect errors, this is due to Exchange not allowing the MFP to relay through it. In most cases we have mentioned this to the companies IT representative and they have configured it for us.

Should the need arise I have found the following article from the Official SBS Blog: How to Configure Trusted SMTP Relay in Exchange on SBS 2008  just in case it is needed in the field.

There is also another article which I originally found at MPECS Inc. Blog where they configure it for use with a Konica Minolta bizhub machine which may be of use as well.  Or you can check out this post at Lyle Epstein’s Systems Engineer Blog which is also helpful.

How to Configure Trusted SMTP Relay in Exchange on latest windows servers SBS 2008 onwards

Importing Addresses In To An Olivetti MF282plus or Similar Machine Via Data Administrator

In a different post I went through exporting the address book from an Olivetti colour MFP, now we want to import the same address book in to another machine. You can also use this same method to import addresses from a spreadsheet as long as you save it as a Tab delimited text file. I will go in to that in a different post, first we will import the addresses created from another similar device such as a Konica Minolta Colour Bizhub or Olivetti Colour MFP.

Before we start to import the address book that we exported in our previous post we may need to edit the text file to add the password for the SMB addresses as Data Administrator doesn’t save them when you export them.

If you open up Microsoft Excel or a similar spreadsheet application, then open the address book file. You will need to select all files to be able to do this. Then select Tab delimited, click next 2 more times.

Next find the column labelled SMB:Password and add the password next to any SMB addresses, once you have done this you can save and exit.

Now we have edited the text file we can import the data in to the machine via Data Administrator.

First you will need to connect to the device like in previous posts, then you need to expand the tree on the left hand side for the address book.

Next select File, import, import each data from the file.

Browse through to the file you need, it should then ask you to choose what type of addresses you want to import, in this case I am doing Email & SMB.

Click Next then make sure that Tab Delimited is checked and click Next again.

Then click next until you get to the section where it asks you to match the fields on the right hand side with the columns on the left hand side. You will need to scroll through each column and match the correct fields, see below.

Once you have matched the columns up with the fields click next. On the next screen of the wizard you will need to highlight all the adresses and click on select, make sure you don’t include the column headers as you won’t want to export that to your machines address book.

Next click Import and the addresses will appear in Data Administrator, you will then need to highlight all the addresses and click edit on the right hand side. This so that we can select Edit Search Key and check the box marked Main. If we don’t do this the addresses will not appear on the Favourites tab on the front screen of the machine when you select scan.

The next step is to click export to the device and then click write, this will then push the data on to the MFP.

Once you have written the data to the machine It should look like this.

If you should require any more assistance then please call Elmdale Maintenance on 0118 982 1444