Tag papercut mf

PaperCut Version 15.0 is Here It Now Includes Site Server


PaperCut have just released version 15, it has a slightly different look with a new logo. 



The major new feature seems to be the new Site Server function, this allows large organisations who have a main print server say in their London office who have their other offices print servers set up as secondary servers more control. As the new site server replaces the secondary server and gives continuity of print services during unexpected network dropouts.

site server 1

site server 2

Please see the video from PaperCut  showing installation and set up of a site server.

easy transition

The other major feature is that users of PaperCut  NG  on windows can now upgrade to PaperCut MF easily by basically installing the PaperCut MF over the top of  PaperCut NG and utilising the existing database.


Learn more about transitioning from PaperCut NG to MF call Elmdale Maintenance on 01189821444

New papercut Embedded Tour For Konica Minolta & Olivetti Colour MFPs Using i-Option

New style Papercut embedded software, this is only available on the Olivetti, Develop & Konica Minolta colour MFDs running i-Option. If the machine doesn’t have the i-Option installed then you get the old interface.

This is relevant to Olivetti MF222plus, MF282Plus, MF362Plus, MF452Plus, MF552Plus, MF652Plus & MF752Plus. Please contact Elmdale Maintenance to find out more about Papercut and how it can help your organisation.

Tel: 0118 982 1444 for all sales enquiries

ITS ParentPay Papercut Payment Gateway Released

ITS is proud to announce that they have developed a custom payment gateway that interfaces with ParentPay so that parents can now pay money online into their children’s PaperCut account.

The ITS ParentPay gateway is compatible with both PaperCut NG and PaperCut MF and is available directly from ITS and other leading resellers of PaperCut software.

PaperCut Mobile Print Release & Find Me Printing

At the End of 2012 PaperCut released a new function that allows the user to print to a queue and then release their jobs from any mobile device that is connected to the local network via wifi. The user logs in via their phones web browser using their AD credentials and then you can choose from a list which printer you want to print your jobs.

In a standard print environment a user’s job prints immediately and may accidentally be collected by another user. Document security is an important requirement in the modern print environment. 

This problem is usually addressed with print release by implementing dedicated release stations, embedded MFD applications, or specialist hardware. PaperCut’s Mobile Print Release provides an alternate cost effective solution that leverages the powerful devices that exist in almost everyone’s pocket – the smart phone.


* Release held jobs from any print queue with Hold/Release enabled

* Works on all modern mobile phones

* Simple intuitive interface, optimized for touch screens

* Designed to work with most modern mobiles and tablet devices

* Quickly locate printers with keyword searching (location, name or code)

* Can be used in environments with Find Me Printing configured, giving the user ultimate control over where and when their jobs are released

* Support for QR code printer location/lookup

For more information about copier control, print management and PaperCut MF contact Elmdale Maintenance on 0118 982 1444

Original Video @ :  http://youtu.be/zrTlSiRw0ms

PaperCut 13.3 Released With New Centralised Report Features

Elmdale Maintenance  is pleased to announce that PaperCut version 13.3 is now available for download and includes various enhancements to reports and print release.

Large organisations with multi sites often deploy PaperCut in a decentralised way using primary servers for each different site. This approach is good for the management of PaperCut but makes gaining a complete organisation overview difficult. PaperCut 13.3 introduces Central Reports to solve this by offering a unified view of data taken from multiple application servers.

Delegated print release has also been improved with the introduction of Group-level delegated print release. This enhancement now means that  users can be authorised to release print jobs for everyone in a particular group.


PaperCut 13.3 also introduces Release Station support for card self association. Previously, managing identity cards was a time consuming issue as the card data had to be pre-loaded into directories and other systems. Now users can associate a new card with their account simply by entering their user name and password at the cards first use.

We would advise reading the new release history for version 13.3 for all the bug fixes and enhancements it offers. If you want the latest version then please contact us for the link, you may want to read our article about upgrading first.

PaperCut MF Copier/MFD Control - Certified Provider

How To Upgrade Papercut On A Windows Server

How To Upgrade Papercut On A Windows Server

In this short tutorial I will show you how to upgrade Papercut on your windows server to the latest version. Papercut bring out new versions on a regular basis as they add new features and it is quite straight forward to upgrade as it has been designed so you can load the new version over the top of the old one.

The first step is to log in to your Papercut server as an Administrator and perform a backup. The backup facility is found under the options tab.

PaperCut Backup


Once you have backed up Papercut then log out and go to services under administration settings. The next step is to stop the Papercut application server and to stop the Papercut print provider services. It is important to complete this step as you can destroy your database if you don’t.

Stop Papercut Application Server

Once you have stopped the service you can run the installer and follow the prompts to overwrite your Papercut installation.

Run The PaperCut Installer

That’s it once it has finished installing it will restart Papercut and you can login and go to the about tab and check your Papercut Version.

Papercut Version


For more information on Papercut then please call Elmdale Maintenance on 01189821444

New Feature in Papercut 13.0 – Print Archiving

Papercut Have Introduced a new feature in 13.0 were you can archive and view a users print activity.

This allows approved Administrators to view a users prints jobs interactively in your browser from within Papercut. This feature is totally customisable in the fact that you can turn it off for certain user or printers that might be printing sensitive documents such as HR departments, FD’s etc.

Papercut Print Archiving

They state that this feature is ideal for a variety of scenarios including information security, audit processes and validating refund requests. Many organisations have data retention and distribution policies, whether they be requirements to archive e-mail or restrictions on USB storage devices and cloud services. Printing has traditionally presented an auditing difficulty, and PaperCut’s Print Archiving adds to the auditing tool belt.

For more information on Papercut and it’s features them please contact our sales department on 0118 982 1444 to arrange a demonstration

Thatcham Motor Insurance Repair Research – Papercut Case Study

The Driving Force behind a Colourful Partnership

What do The Motor Insurance Repair Research Centre, in Thatcham, and Elmdale Maintenance Ltd, in Aldermaston, have in common? Apart from being situated less than 10 miles from each other both of these companies share a similar work and customer focus ethic and have built up an enviable working partnership over the past 7 years.

Elmdale Maintenance is Olivetti’s Elite dealer for Berkshire, Hampshire and Oxfordshire, and have been providing high performance business print and IT solutions, telecoms and document management systems to companies and organisations in the area since 1990. Elmdale pride themselves on their customer service and are recognised for their service delivery. The Motor Insurance Repair Research Centre, better known as Thatcham, is a non-profit making organisation, with around 185 staff, whose main aim is to carry out research targeted at containing or reducing the cost of motor insurance claims, whilst maintaining safety and quality standards.

Thatcham is best known by motorists for testing vehicle security systems and for their work in testing seats for whiplash prevention. Less well known is the fact that they provide some 70% of the data that insurers use to define a car’s insurance grouping. They also test and accredit crash repair parts and vehicle repair technicians, and, as EU legislation becomes more stringent and car technology becomes more sophisticated, Thatcham really needed to make sure their own systems could cope with requirements for training of garage repair technicians, and apprentices,  and handle increasing numbers of safety and insurance tests under new rulings.


thatcham papercut case study

thatcham case study

Elmdale first became involved with supplying Thatcham when the organisation was looking to streamline their printing and copying systems.  According to David Maskell, Thatcham’s IT Manager, prior to the systems they have in place now, things were very different.

“At the time, we had 2 suppliers and somewhere in the region of 20 to 30 different types of devices. Almost everyone had a printer on their desk so the system was becoming impossible to manage.” It was after their efficiency review that Thatcham made Elmdale their chosen supplier.

The IT department is responsible for the management of all systems costs so it was vital to bring everything into line. David Leno, Sales Manager at Elmdale Maintenance explained that the decision-makers at Thatcham knew exactly what they wanted to achieve.

“Thatcham had a well prepared wish-list: cost effective and reliable multi-functionality. They wanted to simplify their printing and copying systems, introduce scan-to-email and replace their mono machines with colour solutions.  Elmdale is Olivetti’s nominated “Best for Colour” Dealer in the region, so this was the perfect opportunity for us to demonstrate to Thatcham that we could fulfil their requirements.  Over time, we have been able to further demonstrate cost and efficiency savings to them, whilst also maintaining a strong working relationship that suits both parties“.

“The proposal to install 8 Olivetti models from their d-Color MF range into Thatcham was accepted by all members of the board and installed within 2 months of our initial meeting. There was a slight resistance to the change, by some of their staff, as they were moving from individual desktop printers to a single work-group multifunctional printer. But after a series of comprehensive training sessions from us people soon began to realise that these machines would be more beneficial”.

As David Maskell from Thatcham explained; “The machines are quick, produce good quality and offer our staff a wealth of really useful features to make their jobs much easier. They are more manageable and more reliable than our previous equipment.”

From a management point of view he also said; “We are able to see which machines are using more consumables than others, and this allows us to manage our toner and imaging unit stocks effectively, and, in some cases, we are able to re-position machines in areas that suit them, and the staff, better. It is far more cost-effective for us now and it’s costing us less in both time and money to keep the equipment maintained”.

What is more is that these models allow greater flexibility, through the centralised print queue system, to enable staff to print from their desktop PC and collect the prints from any machine in the company. Staff can access their prints by using a PIN code which increases confidentially and allows personnel to print out documents when they’re ready, or, if it’s a large document, print it later in the day when the machines are not so busy.

Where the machines have made a huge impact is in The Training Academy, which had traditionally out-sourced their manuals and course documents, at great expense. Bringing the task in-house saved costs, time and effort. There are around 30 staff working in the Academy, a mixture of training staff and administrators, and it has been possible to install just 2 machines in that area, both 45 ppm Olivetti d-Color MF451 systems, to cover all their printing requirements.

As well as being very happy with the equipment that is now in place, David Maskell highlighted some key points as to why their partnership with Elmdale has been so successful; “What I have found particularly beneficial about working with Elmdale is that the communication is good between us. We regularly discuss ideas for improving and managing our systems, which gives us complete confidence. Admittedly, the machines tend to run themselves, and we can manage changing our own consumables, but their support is very good and their technicians are very knowledgeable. The equipment they have supplied fits our requirements very well and has provided us greater functionality, cost effectiveness and reliability.”