From time to time you may need to reset an error code or if a tray shuts down (goes missing from the screen) or if generally the MFD is being a bit buggy.
The steps to do a Trouble Reset are very straight forward and are the same for most of the Olivetti Colour MFDs (Konica Minolta based machines).
Step One. Locate the main switch, this will be behind the front door near the waste toner. Then turn the machine off!
Step Two. Whilst holding down the yellow reset button on the machines control panel turn the power back. Keep the reset key held down!
Step Three. Wait for the machine to boot up and the screen goes white and says Trouble Reset in the center of the screen.
Step Four. Press the screen where it says Trouble Reset, it should now say OK
Step Five. Turn power off at main switch again and wait for 5-6 seconds or until all the lights have gone out on the machine. Now turn the machine back on.
Your machine should now be reset and in most cases now be working again. Should the problem persist then call for an engineer to sort out whatever issue you may be getting.
Elmdale Maintenance – 01189821444