All posts by Andy Norman

At the End of 2012 PaperCut released a new function that allows the user to print to a queue and then release their jobs from any mobile device that is connected to the local network via wifi. The user logs in via their phones web browser using their AD credentials and then you can choose from a list which printer you want to print your jobs.

In a standard print environment a user’s job prints immediately and may accidentally be collected by another user. Document security is an important requirement in the modern print environment. 

This problem is usually addressed with print release by implementing dedicated release stations, embedded MFD applications, or specialist hardware. PaperCut’s Mobile Print Release provides an alternate cost effective solution that leverages the powerful devices that exist in almost everyone’s pocket – the smart phone.

Features:

* Release held jobs from any print queue with Hold/Release enabled

* Works on all modern mobile phones

* Simple intuitive interface, optimized for touch screens

* Designed to work with most modern mobiles and tablet devices

* Quickly locate printers with keyword searching (location, name or code)

* Can be used in environments with Find Me Printing configured, giving the user ultimate control over where and when their jobs are released

* Support for QR code printer location/lookup

For more information about copier control, print management and PaperCut MF contact Elmdale Maintenance on 0118 982 1444

Original Video @ :  http://youtu.be/zrTlSiRw0ms

We occasionally have issues when setting up scan to email for clients where you get server connect errors, this is due to Exchange not allowing the MFP to relay through it. In most cases we have mentioned this to the companies IT representative and they have configured it for us.

Should the need arise I have found the following article from the Official SBS Blog: How to Configure Trusted SMTP Relay in Exchange on SBS 2008  just in case it is needed in the field.

There is also another article which I originally found at MPECS Inc. Blog where they configure it for use with a Konica Minolta bizhub machine which may be of use as well.  Or you can check out this post at Lyle Epstein’s Systems Engineer Blog which is also helpful.

How to Configure Trusted SMTP Relay in Exchange on latest windows servers SBS 2008 onwards

Importing Addresses In To An Olivetti MF282plus or Similar Machine Via Data Administrator

In a different post I went through exporting the address book from an Olivetti colour MFP, now we want to import the same address book in to another machine. You can also use this same method to import addresses from a spreadsheet as long as you save it as a Tab delimited text file. I will go in to that in a different post, first we will import the addresses created from another similar device such as a Konica Minolta Colour Bizhub or Olivetti Colour MFP.

Before we start to import the address book that we exported in our previous post we may need to edit the text file to add the password for the SMB addresses as Data Administrator doesn’t save them when you export them.

If you open up Microsoft Excel or a similar spreadsheet application, then open the address book file. You will need to select all files to be able to do this. Then select Tab delimited, click next 2 more times.

Next find the column labelled SMB:Password and add the password next to any SMB addresses, once you have done this you can save and exit.

Now we have edited the text file we can import the data in to the machine via Data Administrator.

First you will need to connect to the device like in previous posts, then you need to expand the tree on the left hand side for the address book.

Next select File, import, import each data from the file.

Browse through to the file you need, it should then ask you to choose what type of addresses you want to import, in this case I am doing Email & SMB.

Click Next then make sure that Tab Delimited is checked and click Next again.

Then click next until you get to the section where it asks you to match the fields on the right hand side with the columns on the left hand side. You will need to scroll through each column and match the correct fields, see below.

Once you have matched the columns up with the fields click next. On the next screen of the wizard you will need to highlight all the adresses and click on select, make sure you don’t include the column headers as you won’t want to export that to your machines address book.

Next click Import and the addresses will appear in Data Administrator, you will then need to highlight all the addresses and click edit on the right hand side. This so that we can select Edit Search Key and check the box marked Main. If we don’t do this the addresses will not appear on the Favourites tab on the front screen of the machine when you select scan.

The next step is to click export to the device and then click write, this will then push the data on to the MFP.

Once you have written the data to the machine It should look like this.

If you should require any more assistance then please call Elmdale Maintenance on 0118 982 1444

Exporting The Address Book From An Olivetti Colour MFP Using Data Administrator

Exporting the address book from Konica Minolta based Olivetti MFPs is relatively easy using the Data Administrator tool provided with the machine, it can be found on the user disks. If you can’t find it or want the latest version you can download it from our support page just click on the driver downloads on the right hand side of the page. The go to the Data Administrator folder to download the latest version.

The first step to exporting the address book from your machine is to connect to the machine, if you are not sure how to do this then see our article on adding and accessing a machine via data administrator .

Once you are connected, expand the tree on the left hand side and select the address book.

Next you will need to click on File at the top, then export, then save as tab text type.

I suggest you save the file somewhere on the desktop in its own folder so you can find it easily.

That’s it you have exported the address book, you can now import it in to another machine. I will cover that in another post as you need to edit the text file as the software does not export the password for SMB scanning.

For more information the please call Elmdale Maintenance on 0118 982 1444

Data Administrator is a software package for use with Olivetti and Konica Minolta colour MFPs. It is mainly used for managing Account track details and the address book for scanning/faxing. But you can also use it for other network admin tasks such as gathering meter readings.

The way you would add a device is by opening up Data Administrator then clicking on the option called “Registration of Device”.

You will then use the “Search and Register” option to search the network for any compatible MFPs, you can add multiple machines if you need to. In this example I will add 1 machine and register it.

Once the software has found any machines you need highlight them in blue and click select, then ok.

You will then be asked to add the Administrator password which is 12345678 , type this in 2 times then click ok.

You will then need to click close 2 more times. You will then see your devices in the device list, to access them once you have registered them just double click the machine you want and it will automatically start the connection process.

View the video to see the process in full.

Should you require any more information then please contact Elmdale Maintenance on 0118 982 1444

Elmdale Maintenance  is pleased to announce that PaperCut version 13.3 is now available for download and includes various enhancements to reports and print release.

Large organisations with multi sites often deploy PaperCut in a decentralised way using primary servers for each different site. This approach is good for the management of PaperCut but makes gaining a complete organisation overview difficult. PaperCut 13.3 introduces Central Reports to solve this by offering a unified view of data taken from multiple application servers.

Delegated print release has also been improved with the introduction of Group-level delegated print release. This enhancement now means that  users can be authorised to release print jobs for everyone in a particular group.

PaperCut 13.3 also introduces Release Station support for card self association. Previously, managing identity cards was a time consuming issue as the card data had to be pre-loaded into directories and other systems. Now users can associate a new card with their account simply by entering their user name and password at the cards first use.

We would advise reading the new release history for version 13.3 for all the bug fixes and enhancements it offers. If you want the latest version then please contact us for the link, you may want to read our article about upgrading first.

Olivetti has just updated its colour range of MFPs, please see the press release by Olivetti below:

On the PLUS side, Olivetti’s range of A3 colour MFPs is now even better. 

Olivetti is delighted to announce the availability of 3 new A3 full colour MFPs to its range – the
22ppm d-Color MF222^PLUS, 36ppm d-Color MF362^PLUS and the 45ppm d-Color MF552^PLUS.

These 3 models are virtually identical to their predecessors but feature some changes that add to productivity and greatly reduce energy consumption. One of the most important improvements has occurred at the very heart of the machines. Thanks to new SoC (Software on a Chip) technology fewer components, than ever before, ‘stay awake’ when the machines are in Sleep Mode, reducing the total energy consumption to less than 1 Watt. The ErP is also less than 0.2 Watt, one of the lowest on the market. However, the warm-up time is still less than 22 seconds.

The previous range’s Licence Kit, or i-Options, has always allowed the scan to searchable PDF and PowerPoint but the PLUS series provides additional creativity by scanning to searchable Word and Excel documents making most documents universally accessible and day-to-day work easy to manage.

The touch panel has now been improved to allow data on the screen to be enlarged and moved in the same way as Smart phones and Touch Tablet PCs operate, using Flick and Drag technology;  while, for those who operate within a ThinPrint environment for reducing the size of network traffic, the new PLUS series supports this facility.

For more information on the new range of A3 colour multifunction devices please visit Elmdale Maintenance

These are our Standard Print Driver Settings for the Olivetti range when we install a machine at a client. They cover most of the current range and each driver has many of the same features and the settings are in the same place but may just be labelled differently. If you get stuck the contact us and we will try to fill in the gaps.

1. Turn off Auto in “Obtain Settings” this is under the Configuration tab in the printer properties. This is important to do as the driver will constantly query the printer if it isn’t turned off and will cause a delay when the user wants to make any changes to print settings.

2. Next we turn off “My Tab” this is under the settings tab, click the box that says “My Tab Settings” then un check the radio button that says “Display My Tab”

3. Next go to “Advanced” then “Printing Defaults” change the quality from Auto Colour to Grayscale, unless you want everything to print as colour then leave this setting alone. If this is a driver that is held on a server and shared out to clients you will have to repeat this setting under the “General” tab in “Printing Preferences” otherwise when the driver is loaded on the client computer the setting will not be transferred across correctly.

4. Under the same 2 tabs in the properties of the driver you will need to alter the duplex setting if you do not want all your prints to come out 2 sided. If you do want everything 2 sided then again you can leave this setting.

If you need any more information then please contact Elmdale Maintenance on 01189821444

How To Upgrade Papercut On A Windows Server

In this short tutorial I will show you how to upgrade Papercut on your windows server to the latest version. Papercut bring out new versions on a regular basis as they add new features and it is quite straight forward to upgrade as it has been designed so you can load the new version over the top of the old one.

The first step is to log in to your Papercut server as an Administrator and perform a backup. The backup facility is found under the options tab.

Once you have backed up Papercut then log out and go to services under administration settings. The next step is to stop the Papercut application server and to stop the Papercut print provider services. It is important to complete this step as you can destroy your database if you don’t.

Once you have stopped the service you can run the installer and follow the prompts to overwrite your Papercut installation.

That’s it once it has finished installing it will restart Papercut and you can login and go to the about tab and check your Papercut Version.

For more information on Papercut then please call Elmdale Maintenance on 01189821444

Papercut Have Introduced a new feature in 13.0 were you can archive and view a users print activity.

This allows approved Administrators to view a users prints jobs interactively in your browser from within Papercut. This feature is totally customisable in the fact that you can turn it off for certain user or printers that might be printing sensitive documents such as HR departments, FD’s etc.

They state that this feature is ideal for a variety of scenarios including information security, audit processes and validating refund requests. Many organisations have data retention and distribution policies, whether they be requirements to archive e-mail or restrictions on USB storage devices and cloud services. Printing has traditionally presented an auditing difficulty, and PaperCut’s Print Archiving adds to the auditing tool belt.

For more information on Papercut and it’s features them please contact our sales department on 0118 982 1444 to arrange a demonstration