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From time to time you may need to reset an error code or if a tray shuts down (goes missing from the screen) or if generally the MFD is being a bit buggy.

The steps to do a Trouble Reset are very straight forward and are the same for most of the Olivetti Colour MFDs (Konica Minolta based machines).

Step One. Locate the main switch, this will be behind the front door near the waste toner. Then turn the machine off!

Step Two. Whilst holding down the yellow reset button on the machines control panel turn the power back. Keep the reset key held down!

Step Three. Wait for the machine to boot up and the screen goes white and says Trouble Reset in the center of the screen.

Step Four. Press the screen where it says Trouble Reset, it should now say OK

Step Five. Turn power off at main switch again and wait for 5-6 seconds or until all the lights have gone out on the machine. Now turn the machine back on.

Your machine should now be reset and in most cases now be working again. Should the problem persist then call for an engineer to sort out whatever issue you may be getting.

Elmdale Maintenance – 01189821444

This will work on any Olivetti or Konica Minolta based colour MFD that has a booklet folding unit in the Finisher. These are Instructions for printing on to a Card/Thick cover and  getting it folded and NOT having the print rub off or smear. This will work if you just want to do a 4 page (1 sheet of thick paper) Booklet or add a thick cover to booklet. It is important to only tell the machine it has thick paper in the machine and not select thick in the print driver.

Please see below on how to print on to thick paper/card and fold etc.

1. Log in to machine and select copy screen
2. Place card in bypass, a window should pop up on the display.
3. Select thick 1 or thick 2 – do not select thick 3 as this will not work with these settings.
4. From your computer, go to print and select printer properties

5. Under Basic, change Paper Tray to Tray 1 – you won’t be using this if it is a 4 page booklet.

6. Next go to Layout and select Booklet under Print Type.

7. Next go to Finish and select Center Staple & Fold or Half Fold, both will work

8. Next go to Cover Mode, turn on Front Cover, select Print and select Bypass Tray as the source.

9. Next Click OK then click print

It should then print out from the bypass tray and the print should not get smeared.

Should you need any further help then please contact Elmdale Maintenance on 01189821444

Please find below a quick walk through of setting up scanning on an Olivetti colour MFD such as an MF250 though to the latest range of colour MFD’s. The screen may looking slightly different on the different ranges but the information required is the same.

You will need to login as an Administrator through the web terminal of the machine, this can be achieved by putting the IP address of the machine in the address bar of your web browser.

Next log out as a public user.

Then select log in as an administrator, the password is 12345678

Once you have logged in then go to Network, Email Setting, Email TX (SMTP)

Next enter your email server details, make sure to enter an email address for the machine to use. Enter any authentication details to allow it to connect to your email server, this might not be needed, if it won’t connect try turning this off.

You may also need to enter an email address for the Administrator before the machine will work as well. This can be done by going to the maintenance tab on the web interface (still in the admin screen) see below.

Once all this information has been entered then log out of the Admin screen, it is important to do this as the machine will be locked until you have logged out and the users won’t be able to use it.

Next set up some email addresses in your address book, you can do this from the web page as well but you don’t have to be logged in as the Admin. If you go to Store Address, New Registration

Select Email, OK

Fill in the details and select OK.

Once you have finished adding entries to the address book you can now go and test to see if it works.

If you have any problems you can check in the Job History, on newer machines you should have an error code which will help you fault find, see below.

Should you need any help with setting this up or any other enquiry then call Elmdale Maintenance Ltd on 0118 982 1444 for assistance.

If you looking to set up scan to folder then you might want to read this post.

Quick guide on setting up Account Track on an Olivetti colour MFD, this will apply to the MF222, MF282 range including the plus models upto the MF752 and can be applied to most of the older models as well.

Firstly you will need to turn on Account Track on your machine, this can be done via the machines web interface. You will need the IP address of the machine, this can be found by printing out the configuration page from the machine, this can printed out by pressing menu – utility – user settings – printer settings – print reports – configuration page, then the start key once it has lit up blue.

Once you have the IP address the you will need to type into the address line in your web browser of choice. Once the web page has loaded then please log out as a public user and then log in as an Administrator.

Once you’re logged in then go to the User Authentication/Account Track section.

Next turn on Account Track and set to Password Only then click OK.

Next click on Account Track Settings, New Registration to add a new user.

Next add the new user details and set their password, it can be numerical or alphanumeric a minimum of 2 characters. We usually recommend using a 4 digit numerical code as this is easy to enter on the screen of the MFD when logging in.

You can also set the permissions for each user and set a limit to how many prints they can do before the machine stops them from printing. If you choose not to edit the functions then the machine will just record how many copies and prints that each user has done.

Once you have finished setting up the new user you click register then you can set up more users in the same way.

Next you need to set up the print driver for the machine, there are 3 ways of doing this.

1. Having a pop up dialog box appear every time a user prints asking for their account track number.

2. Embedding the users ID code in to the driver on each persons computer in their default print preferences.

3. Print without authentication, where you tell the machine to bill all the jobs to the Public account.

I’ve uploaded a video showing you how to do this below:

For more info then go to Elmdale Maintenance Ltd