Tag olivetti scan to email

On a colour Olivetti MFD it is now quite easy to copy settings like the Address book from one machine to another. This function is available on all the current range from the MF3301 through to the MF752Plus and has been available since the MF222 came out a few years ago. It is found in the Administrator menu, but has to be enabled by your service rep first. We make it a part of our PDI process because it speeds up the installation when upgrading machines to the latest model or when we install multiple machines to one site.

First insert a USB memory stick in to the slot below control panel

Go To Menu, Utility, Administrator Settings – password is 12345678

Then go to screen to in the Administrator Settings by using the forward button, then press External Memory Backup

Select Export, then Address Book, then Password – set the password to 12345678

OK, then Start to begin the export process

Once exported take the USB memory to another machine and repeat the process but choose Import to add the address book on to that machine. Once it has finished the machine will ask you to restart, open the front cover and use the main switch to restart the machine – allow 10 seconds for the machine to power down fully before switching back on.

Should you need anymore help then please contact Elmdale Group on 0118921444

How to Set Up A Receive Connector In Exchange for use with an Olivetti MFD

1^st open the Exchange Management console on the server.

Go to Hub Transport on the server configuration tree.

Right click in the window labelled Receive Connectors and select New Receive Connector

Next give the receive connector a name and select internal from the list.

Next click on Add, then input the I.P. address of the MFD and click OK then Next, if there is already an I.P. range in the list delete it first.

Next click New to set up the new connector.

Then click Finish.

Next right click on the newly set up receive connector and select properties, then go to Permission Groups, make sure that Anonymous users is ticked.

Next go to the Authentication tab and make sure TLS is checked.

Next go to the Network tab and check that the settings match the image below, the I.P. address should be the one of your MFD not the one in the image.

Next click Apply to save the settings if you have had to make any changes.

Next enter the I.P. address of the email server on the MFD, select Start TLS and enter an email address for the machine in the field Device Email Address, you don’t need to enter any info in the authentication settings as we have set the receive connector to accept Anonymous connections.

If you need more info on how to set up scan to email on your machine then see this blog post.

If you need any more help or you need us to set it up for you then contact Elmdale Maintenance Ltd on 0118 982 1444

Please find below a quick walk through of setting up scanning on an Olivetti colour MFD such as an MF250 though to the latest range of colour MFD’s. The screen may looking slightly different on the different ranges but the information required is the same.

You will need to login as an Administrator through the web terminal of the machine, this can be achieved by putting the IP address of the machine in the address bar of your web browser.

Next log out as a public user.

Then select log in as an administrator, the password is 12345678

Once you have logged in then go to Network, Email Setting, Email TX (SMTP)

Next enter your email server details, make sure to enter an email address for the machine to use. Enter any authentication details to allow it to connect to your email server, this might not be needed, if it won’t connect try turning this off.

You may also need to enter an email address for the Administrator before the machine will work as well. This can be done by going to the maintenance tab on the web interface (still in the admin screen) see below.

Once all this information has been entered then log out of the Admin screen, it is important to do this as the machine will be locked until you have logged out and the users won’t be able to use it.

Next set up some email addresses in your address book, you can do this from the web page as well but you don’t have to be logged in as the Admin. If you go to Store Address, New Registration

Select Email, OK

Fill in the details and select OK.

Once you have finished adding entries to the address book you can now go and test to see if it works.

If you have any problems you can check in the Job History, on newer machines you should have an error code which will help you fault find, see below.

Should you need any help with setting this up or any other enquiry then call Elmdale Maintenance Ltd on 0118 982 1444 for assistance.

If you looking to set up scan to folder then you might want to read this post.

We occasionally have issues when setting up scan to email for clients where you get server connect errors, this is due to Exchange not allowing the MFP to relay through it. In most cases we have mentioned this to the companies IT representative and they have configured it for us.

Should the need arise I have found the following article from the Official SBS Blog: How to Configure Trusted SMTP Relay in Exchange on SBS 2008  just in case it is needed in the field.

There is also another article which I originally found at MPECS Inc. Blog where they configure it for use with a Konica Minolta bizhub machine which may be of use as well.  Or you can check out this post at Lyle Epstein’s Systems Engineer Blog which is also helpful.

How to Configure Trusted SMTP Relay in Exchange on latest windows servers SBS 2008 onwards